General FAQ

Frequently Asked Questions about Fjord.

General FAQ

What is the difference between Partnered and Unvetted sales on Fjord?

Partnered sales are supported by an official launch partner and reviewed according to their due diligence standards. These sales are given featured placement across Fjord's interface.

Unvetted sales are permissionless and automatically indexed from the blockchain. These have not undergone any review by Fjord or a third party, and participants must acknowledge the additional risks before joining.

How can I become a launch partner or service provider?

If you're interested in collaborating as a launch partner or providing support services to projects launching on Fjord, join our Discord and open a support ticket. Our team will review and respond to your proposal.

How do I get technical support?

For technical issues, wallet questions, or sale troubleshooting, please join the Fjord Discord and open a support ticket. A team member will assist you directly.

What chains can I participate on?

Fjord supports a wide range of EVM-compatible chains, including:

Ethereum
Arbitrum
Optimism
Polygon
Avalanche
BNB Chain
Base
Blast
Sonic

Solana is supported for some sale types, but cross-chain swaps are only available across EVM chains. If participating from Solana, you'll need to bridge to an EVM chain first for compatibility with cross-chain functionality.

Can I participate with any token?

Yes. Thanks to our integration with Axelar, you can use any liquid ERC-20 token from any supported EVM chain to join a Fjord sale. Your tokens will be automatically swapped into the required sale currency (e.g. USDC, WETH) during the purchase process.

Does Fjord require KYC?

Fjord itself does not conduct KYC. However, some sales are whitelisted, and the project may choose to use a third-party KYC provider to manage eligibility.

If you're joining a whitelisted sale, your wallet may need to be approved by the project beforehand. More on Whitelisted Sales →

Why can’t I see tokens in my wallet after participating?

Tokens are claimed after the sale ends and are never sent to participants mid-sale. This protects the integrity of the event and ensures LPs cannot be set up during the sale.

Read about token claiming →

Are there any fees?

Yes. When buying into a sale, participants pay a 2% swap fee on their contribution. This is included during the purchase process and helps support the platform.

What are the risks of participating?

All token purchases carry risk. Projects may fail, teams may go inactive, or tokens may become worthless. Even Partnered sales are not guaranteed to succeed. Always Do Your Own Research (DYOR) before contributing.

How can I evaluate a project before participating?

Fjord does not endorse or verify unvetted projects. We encourage you to:

Check if the project is listed as Partnered
Review the website and team
Read the whitepaper or documentation
Check for audits or public GitHub/code
Join their community and ask questions
Understand the tokenomics and vesting

Are there participation limits?

Yes. Each sale may define:

Per-wallet maximums
Minimum contribution amounts
Total raise caps (soft and hard)

This information will always be visible on the sale page. Learn more about Min and Max Raise →

Can I participate in multiple sales at once?

Yes. You can join as many live sales as you want, as long as you meet the eligibility requirements and funding thresholds for each one.

How do I stay informed about upcoming sales?

To stay up to date on upcoming launches, features, and platform updates:

Do I need a specific wallet to participate?

You’ll need an EVM-compatible wallet, like MetaMask, Rabby, Coinbase Wallet, or WalletConnect. Mobile wallets work, but we recommend using desktop for the smoothest experience.

Can I use a hardware wallet?

Yes. Fjord supports hardware wallets through WalletConnect or browser wallet integrations like MetaMask.

Will I get a refund if the sale doesn’t reach its goal?

That depends on the minimum raise amount set by the project. If the minimum is not met, your contribution will be refunded.

Learn more about Min and Max Raise →

Can I sell or trade my tokens immediately after the sale?

That depends on the project. Some tokens are claimable immediately, while others may be vested or have a claim delay. Always read the sale details carefully. Learn more about claiming and vesting →

What if I miss the claim window?

There is no expiration on claiming your tokens. You can claim them at any time after the sale ends, as long as you still control the wallet you used to participate.

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Last updated 1 year ago